In order for you to stay up-to-date with what the rest of your team is doing, you will want to set up notifications in your Infinity account.

In infinity, you will receive notifications when:

  • You’ve been invited to a new workspace
  • You’ve been assigned to an item
  • You’ve been added as an item watcher
  • A new comment is added to an item you’re watching
  • A new reaction has been added to a comment
  • You’ve been mentioned in a comment
  • Someone subscribes you to an item
  • Someone submits information through a form you created
  • An automation is triggered.

These notifications are delivered via email and through the app—by clicking the bell-shaped notification icon in the top right corner of your board. Here, you’ll be able to see all the alerts relevant to you in all the boards and workspaces.

You can also decide if you want to receive notifications on your mobile phone.

Item Watchers

Item watchers are people who will automatically receive notifications related to that item. Team members are added as item watchers once they are assigned to an item or mentioned in a comment.

The person who creates an item will also automatically be considered as an item watcher for the item they’ve created.


You can view and edit item watchers on the item sidebar or modal by clicking the eye icon at the top right corner of the sidebar/modal. There you can easily select and de-select the team members from the list of watchers.

Notification Settings

Infinity notifications are also super flexible. You can easily customize your notification settings and set up exactly which alerts you’re receiving, when and where.

If you click on the bell-shaped icon, you’ll see Notification Settings at the bottom of the modal. When you click on it, you’ll be able to:

  • Turn off notifications when you don’t want to be disturbed
  • Delay sending notifications
  • Disable notifications during certain times of day
  • Decide which notifications you want to receive


Aside from that, in the modal you can also mark all as read and see only unread notifications.