Receiving a large number of support tickets on a daily basis can easily become overwhelming both for you and your team—especially if you don't have a well worked-out system in place.
With the Support Ticket System template, you'll be able to follow up on any issues your customer support team reports. Filter, group, and sort your items by Support Status or Ticket Type, and organize all tickets into different tabs. Thanks to this system, no support ticket will ever get lost again.
This template comes with Ticket Flow, Suggestions, Refunds, and Bugs tabs, as well as a dedicated form and an Archive folder.
Not quite what you're looking for? Try one of these templates instead.