Receiving a large number of support tickets on a daily basis can easily become overwhelming both for you and your team - especially if you don't have a well worked-out system in place. Luckily, our Support Ticket System template is here to save the day!
With this template, you'll be able to follow through any issues your customer support team reports, from the beginning to the end. Filter, group, and sort your items by Support Status or Ticket Type, and organize all tickets into different tabs so that you can keep an eye on what's going on inside the board at all times. Thanks to this system, no support ticket will ever get lost again.
This template comes with Ticket Flow, Suggestions, Refunds, and Bugs tabs, as well as a dedicated form and an Archive folder.
Not quite what you're looking for? Try one of these templates instead.